The ones people actually ask, answered plainly.
That is the failure we design against above every other consideration. Anything uncertain is held for you rather than guessed at, a new site blocks nothing until it has proved itself on your own traffic, and if our service is unavailable everything is delivered untouched. Your dashboard shows the count of real enquiries wrongly held as its own figure, and on your site it should read zero.
No. Our technology analyses each submission automatically to decide whether it is genuine, and nobody sits reading your enquiries. Messages are deleted 30 days after they arrive, and you can shorten that window yourself.
Your form keeps working and your enquiries keep arriving. When we cannot reach a decision we deliver the message and mark it as unchecked in your dashboard. A filter that loses you a customer when it fails is worse than no filter.
Never. That is the point. Your customers fill in your form and press send, exactly as they do today. They never see JunkGate and never prove anything.
A mailbox spam filter works on email in general and cannot see what your business actually does. JunkGate weighs a message against your specific business, tells you in plain language why it decided what it decided, and lets you overrule it in a click.
A CAPTCHA makes your real customers do work to prove they are not robots, and plenty of them give up instead. It also does nothing about a human-written scam or a bulk pitch typed by a person. JunkGate targets the content, not the visitor.
Release it in one click. It goes straight to you, and JunkGate takes that correction into account for your site from then on. Corrections are how the filter learns what your business actually wants.
Yes, and you have to. Every new site is watch-only. Nothing is blocked, and the dashboard fills with what JunkGate would have done so you can judge it on your own traffic first.
No. It is one line pasted into your page, and it works with the form you already have. If you use a website builder that allows custom code, you can do it yourself in a couple of minutes.
Because one number hides the only error that costs you money. A filter can be 99% accurate and still be quietly destroying your best enquiries. Your dashboard shows two separate figures instead: how many real enquiries were wrongly held, and how much junk got through. The first should be zero on your site. The second is an annoyance. Averaging them would hide exactly the thing worth watching.
The submissions themselves, so you can review and release them, deleted after 30 days by default. Anonymous counts are kept beyond that so your accuracy figures survive, but they contain no personal information at all.
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