Blocking a real customer is worse than letting spam through. Everything else follows from that.
Most spam filters treat their two kinds of mistake as roughly equal. They are not. Junk reaching your inbox costs you a moment of irritation. A genuine enquiry wrongly held costs you a customer who thinks you ignored them, and you never find out it happened.
So JunkGate is deliberately cautious in one direction and only one. It holds rather than guesses. It starts by watching and blocks nothing until it has earned the right on your traffic. It delivers everything when it is unsure or unavailable. And it shows the two kinds of mistake as two separate numbers, because averaging them into a single accuracy score hides the one that matters.